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Intellispring™ launches IP Contact Center Integration Services

07.2009 Intellispring Technologies Inc. announced today the launch of Intellispring IP Contact Center Integration Service using Cisco’s IP based technology. As we approach the peak period for system upgrades among contact centers using a conventional private branch exchange (PBX), there is a growing need for conversion to IP. For customers with existing contact centers, conversion to IP provides enormous flexibility and cost savings opportunities. Intellispring brings a broad range of expertise to this service and has extensive experience in contact center and network operations management. There teams has built many IP contact centers using Cisco IPCC, a contact center solution that leverages IP to the fullest.

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